This Refund Policy explains how refunds are handled for MyRentMitra, a rent management software designed for landlords, PG owners, and property managers in India.
This policy applies to subscriptions purchased through our website or mobile application.
By purchasing a subscription, you agree to this Refund Policy and also agree to our Terms and Conditions.
For information on how we collect and use your data, please refer to our Privacy Policy.
1. Subscription-Based Service
MyRentMitra offers subscription-based plans that provide access to features based on the selected plan.
2. No Refund Policy
All payments made for MyRentMitra subscriptions are strictly non-refundable.
Once a plan is purchased:
- No refund will be issued for unused time
- No refund will be provided for partial usage
- No refund will be issued after renewal
3. Exceptions (If Any)
Refunds will only be considered in exceptional cases such as:
- Duplicate payment made by mistake
- Technical errors resulting in multiple charges
Approval of refunds is at the sole discretion of MyRentMitra.
Requests must be made within 7 days of the transaction date.
4. Cancellation Policy
You can cancel your subscription at any time.
- Cancellation will stop future billing
- You will continue to have access until the end of the current billing period
- No partial refunds will be provided
5. Payment Issues
If you face any issues related to payment, billing, or failed transactions, please contact us.
6. Changes to Refund Policy
We may update this Refund Policy from time to time.
All updates will be posted on this page. Continued use of the platform means you accept the updated policy.
7. Contact Us
For any refund-related queries, you can contact us:
- Email: support@myrentmitra.com
- Website: https://www.myrentmitra.in